Shipping Policy

We ship to addresses within the United States.

Step	Time
Order processing	1–3 business days
Delivery	5–7 business days

Business days are Monday to Friday, excluding US federal holidays. Delivery times are estimates and may be longer during peak seasons, severe weather or carrier delays.

Shipping cost

Shipping costs are shown at checkout. 

Tracking

You will receive a tracking number by email once your order ships. Tracking may take up to 48 hours to update.

Multiple packages

Orders with several items may arrive in separate packages.

Address and delivery issues

Please check your address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. If your tracking shows delivered but you cannot find the package, contact us within 7 days and we will help you file a claim with the carrier.

Lost packages

If your order has not arrived within 20 business days of shipping, contact support@ozsupply.co and we will send a replacement or a refund.

We currently do not ship to P.O. boxes, APO/FPO addresses or outside the United States.